Welcome to Docs-Global (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.docs-global.com].
Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.
- Information We Collect
We may collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”) in the following ways:
a. Information You Provide Directly
Account Registration: When you create an account, we collect your name, email address, password, and other contact details.
Usage Data: When you use our translation services, we collect text inputs, files uploaded, or other content you submit.
Communication: When you contact us via support forms, email, or chat, we collect your communication details and correspondence.
b. Automatically Collected Information
Device Information: IP address, browser type/version, operating system, device type, language preferences.
Usage Data: Pages visited, time spent on pages, clickstream data, and interaction with features.
Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to monitor activity on our site.
c. Third-Party Sources
We may receive information from third-party services, such as social media platforms if you connect via those services.
- How We Use Your Information
We use your information for the following purposes:
Providing Services: To process translations, manage accounts, and deliver customer support.
Personalization: To improve user experience and customize content.
Communication: To send updates, newsletters, or respond to inquiries.
Security & Fraud Prevention: To protect our platform and users against malicious activities.
Analytics: To analyze website usage and improve our services.
Legal Compliance: To comply with applicable laws and enforce our Terms of Service.
- How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Third-party vendors that help us operate, such as hosting providers, payment processors, and customer support services.
Legal Obligations: If required by law, regulation, or legal process.
Business Transfers: In connection with mergers, acquisitions, or sale of assets.
With Your Consent: For any other purpose disclosed at the time of collection.
- Cookies and Tracking Technologies
We use cookies to enhance your experience:
Essential Cookies: To enable core functionalities.
Analytics Cookies: To understand how visitors interact with our site.
Advertising Cookies: To provide targeted advertising (if applicable).
You can manage cookie preferences through your browser settings.
- Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When we no longer need your data, we securely delete or anonymize it. - Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your Personal Information, including:
The right to access, correct, or delete your data.
The right to withdraw consent.
The right to object to or restrict certain processing.
The right to data portability.
To exercise these rights, please contact us.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails.
- Children’s Privacy
Our services are not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will delete it. - Security Measures
We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. - Third-Party Links and Services
Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies. - Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the “Effective Date.”